Voice Mail Voice
mail boxes are available to every telephone in the system as a standard
feature. No special voice mail software is required. The system will
automatically notify staff when they have a voice mail message by
illuminating the telephone's message waiting lamp. Voice mail
notifications to digital pagers can alert staff of new messages in their
mail box. Messages can be retrieved from on or off premises and can also
be transferable to other mail boxes. Principals can broadcast a message to
their entire staff simultaneously. Up to 200 guest mail boxes are
available for traveling teachers. Teachers can place their phone on
"Do Not Disturb" which will prevent their phone from ringing and
automatically route calls to their voice mail box. Users are advised every
time they access their mail box as to how many old and new messages they
have.
Enhanced 911 Dialing
911 or 9, 911 from any phone in the system places an emergency call
regardless of a phone's restriction status or if all lines are busy.
When a 911 or 9, 911 call is placed, designated staff are alerted by phone
and by a recorded message that announces the origin of the call over
selected speakers.
Enhanced 911 allows Caller ID that is specific to a general location in a school to be sent to 911 emergency services. This informs emergency personnel of the area in the school where the 911 call was placed.
Do Not
Disturb Any of the telephones connected to the CVS system may
be placed in the "Do Not Disturb" mode of operation. While in this
mode, the phone will not ring and anyone calling will be automatically
routed to the party's voice mail box. The voice mail message lamp on the
party's telephone provides notification of a message in their mail box.
16-Party Conferencing The system is provided with 3
telephonic conference rooms that allow 16 parties to be in a single
conference within each room. All three rooms can operate
simultaneously and each room can be locked to allow for privacy. The
16-party conference rooms are an addition to the normal 3-party conference
feature.
Homework
Help Line CVS provides a Homework Help Line feature
which allows up to 200 instructors to record homework information into the
system by themselves. Students and parents have access to this information
from their home telephone 24 hours a day, 7 days a week. In addition,
students and parents can leave messages for the teachers. The ability to
record homework information is password protected and can be accomplished
from any phone, on or off premises, by the teachers.
Urgent Call
Schools require that
teachers have the ability to place an urgent call to the office in emergency
situations. The CVS system provides this feature from any phone in the
system. The Urgent Call feature rings a group of designated phones and
displays the priority level and the extension location of the call. In
addition to displaying the call, a voice message is played over a selected
group of speakers, identifying the location of the call. The first phone to
answer the call is connected.
Crisis
Control
Using the classroom and
hallway speakers, the school building can be programmed for listen-in by
area. The building can be divided into 8 areas. By dialing a special code
from any telephone in the system or from outside the building, the speakers
can be activated, allowing rescue personnel to monitor activity in the
location of the crisis.
Auto
Attendant
The school's receptionist is often required to perform numerous tasks and is
not always available to answer calls promptly, especially during peak
activity periods prior to the beginning of classes and at the end of the
school day. The CVS system includes 20 built-in Auto Attendants that can
answer and route incoming calls, enhancing call processing capabilities and
eliminating the need for a dedicated attendant.
Two
Communication Paths per Classroom
In addition to the
classroom telephone, the room speaker can be used as a second communications
path to the classroom. This ensures that intercom calls and paging
announcements will be heard even when the phone is in use. By utilizing
classroom speakers rather than business speakerphone instruments, quality
hi-fi reproduction, with sufficient audio power, ensures that teachers can
hear and be heard from anywhere in the classroom. This path can be accessed
by any telephone in the system. In addition, telephones outside the
facility, such as the 911 operator, can get access.
Panic Buttons
As an optional feature,
panic buttons can be installed in the classrooms to alert a designated group
of display phones in emergency situations. The system can support buttons
for every classroom or for a selective number of rooms.
Speaker to
Phone Switching
The system provides for
the automatic switching of conversation over the classroom speaker to the
classroom telephone, by simply lifting the classroom telephone handset.
Auto Page
Before and after school
hours, when teachers may not be in their classrooms, they can be
automatically paged by the auto attendant. A message is played over the
school's paging speakers that announces the extension of the phone being
called. The teacher simply dials the extension number from any phone in the
system and the call is automatically transferred to the teacher. If the page
is not answered, the call will automatically go to their voice mail box.
This call process is conducted without operator assistance.
Cordless
Phone
The CVS system ensures that even the most mobile school staff members are
able to receive and make phone calls. A standard cordless phone can be
connected to the display phone's data jack. When staff members are away from
their desks, they simply take a cordless handset with them, and it rings
when a call rings at their extension. The cordless phone becomes an
extension of the display phone. No additional extensions or special
programming is required.
Server-Based
System
An open CTI architecture allows the school to build and add Windows®-based
telephone applications not possible with conventional microprocessor-based
PBX and Electronic Key systems.
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