Enhanced 911
Dialing 911 or 9, 911 from any phone in the system places an emergency call
regardless of a phone's restriction status or if all lines are busy.
When a 911 or 9, 911 call is placed, designated staff are alerted by phone
and by a recorded message that announces the origin of the call over
selected speakers.
Enhanced 911 allows Caller ID that is specific to a general location in a school to be sent to 911 emergency services. This informs emergency personnel of the area in the school where the 911 call was placed.
911
Alternative Voice Path
The 911 operator has the ability to establish two-way open voice
communications over the classroom speaker. No special phone lines are
required.
Urgent Call
Schools need the ability to call for assistance in case of an urgent
situation. Any telephone in the system has the ability to place an
urgent call internally. This call will ring a selected group of
display phones and display the priority level and extension number of the
phone initiating the urgent call. The extension number will also be
announced over a group of loudspeakers to alert staff. Any phone in
the selected group can answer the call by lifting the handset.
On-Site Notification
A pre-selected group of display telephones will be notified when a 911 call
is placed. The phones within the group will ring and the extension
number of the phone initiating the 911 call, as well as the "911
CALL" prefix, will be displayed. The phones will continue to ring
until the call is acknowledged by picking up a handset and clearing the
call. In addition, the staff will be alerted by a voice message over a
designated group of loudspeakers, which will announce the extension that
placed the 911 call. No special telephone lines are required for this
feature.
Panic Buttons
As an optional feature,
panic buttons can be installed in the classrooms to alert a designated group
of display phones in emergency situations. The system can support buttons
for every classroom or for a selective number of rooms.
Crisis
Control
Using the classroom and hallway speakers, the school can be programmed for
listen-in by area. The building can be divided into 8 areas. By
dialing a special code from any telephone in the system, the speakers in the
crisis location can be activated for monitoring by rescue personnel.
This monitoring can take place from within the building or from an outside
facility. Two-way open voice communications can also be conducted
using the same speakers in order to direct students and staff to safety.
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